X-plore is a file manager that can do lot of things. It can even delete your files. This means you
can lose some important files if you make a mistake.
The developer tries to make X-plore safe to use. But you are the one that can press the Delete
button.
Occasionally, a user writes to customer support saying,“I moved some files, where are they
now?”. Unfortunately, it’s impossible for the developer to know, because there is not enough information.
Delete and Move are destructive operations. New users of this file manager should take special
care to learn exactly how things work. Otherwise, you may end up doing something unexpected,
and your precious files may be deleted forever. X-plore contains a Trash Folder, which in
enabled by default. However, even when the Trash Folder is enabled, files deleted
from the SD Card will NOT be moved to the Trash Folder. Some cloud servers contain their own
trash folders. But in general, deleted files are deleted forever.
Advice to avoid loss of data:
- When moving files, try to move one file, first, to see how it works. When you’re confident that the file really exists in the destination folder, you can try to move multiple files, at once
- Instead of moving files, you can first copy the files, make sure that they’re really copied, and then delete the original files
- Don’t keep just a single copy of your very important files, on a mobile device.
Make backups to a PC or cloud storage - Get familiar with X-plore. Try, first, non-destructive operations like opening
files or viewing documents. Then, gradually, try operations that can remove
files (move/delete) as you become more confident in your understanding
That’s it. We’re sorry, but the developer of a file manager app cannot be responsible for loss of a user’s data. That’s so on every computer.